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Workspace

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Workspaces organize communication by project, department, or team. All workspaces belong to an organization, and members are organized into channels for specific tasks or topics.

Main Workspace Elements​

Located at the top of the application interface are the

main workspace elements:
/img/screenshots/yuchat-ws-navigation-tab

Main Workspace Sections​

  • Call Recordings β€” Access recordings from:

    • Public calls in workspace channels
    • Personal or group calls you participated in

  • My Calls β€” Contains:

  • Notifications β€” Messages where you were mentioned

  • Threads β€” Manage discussion threads

Quick Actions​

The Quick Actions panel provides fast access to common tasks:

Jump To​

Quickly find and open any channel or chat. Shows all channels, bot chats, and personal chats with a search bar.

Select a chat to open it instantly
yuchat-jump-to-search


tip

Shortcut: Ctrl / ⌘ + K

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Navigate with ↑ ↓ β€’ Open with Enter β€’ Close with Esc

Channels and Chats​

Manage channels, chats, and folders:

  • Folders β€” Organize channels into groups
  • Chats β€” Bot chats (in workspaces) or personal chats (in Contacts)
  • Channels β€” All workspace channels
  • Archived Channels β€” Archived channels

Add​

Quick create:

  • New channel
  • New folder
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In Contacts: Create personal chats and folders

Start Call​

Start a call:

  • Select participants
  • Create a call room
  • Invite colleagues
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Keep the navigation panel visible while scrolling: enable Pin workspace navigation panel in Settings.

Unread Workspaces in a Top Section​

Enable Show unread workspaces in a top section to add a separate block above the main workspace list for workspaces with unread activity. The main workspace order stays unchanged.

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This top block helps you jump back to active workspaces faster without reorganizing your usual sidebar order.

Context

The navigation panel and navigation history are part of the main workspace elements at the top of the app interface.

  • ← Back β€” return to the previous screen
  • β†’ Forward β€” move forward through your navigation history
  • History β€” open the full navigation history

Click History to open a list of recent screens you've visited. The list spans all organizations, workspaces, and their sections.

To use history:

  1. Click History on the navigation panel.
  2. Select an entry from the list.
  3. You're taken straight to that screen.
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Navigation history covers your activity across the entire app β€” not just the current workspace β€” so you can jump back to any recently visited channel, chat, or section.

Creating a Workspace​

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All workspaces belong to an organization. When you create your first workspace, Contacts is automatically created.

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Organization β€” A container for workspaces. Users see Contacts and Workspaces, not the organization itself.

During Registration​

See Registration and Invitations.

  1. After registration, the setup wizard opens Create Workspace
  2. Select an organization or let one be created automatically
  3. Enter a Workspace Name
  4. Add a Description
  5. Click Confirm

Creating Additional Workspaces​

If your plan and permissions allow:

  1. Click + in the sidebar
  2. Select an organization or create one automatically
  3. Enter the workspace name and click Create Workspace
  4. Add participants
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After creating a workspace, you can invite colleagues by email or share an invitation link. Separate multiple emails with commas or spaces. You can also skip this step and invite later.

Plan Limits
caution

FREE:

  • One workspace per organization
  • Upgrade required for additional workspaces

CLOUD Lite:

  • Unlimited workspaces
  • Any member can create workspaces
  • Can create additional organizations (on Free plan)

ENTERPRISE ONPREM:

  • Unlimited workspaces
  • Any member can create workspaces
  • Organization creation may be restricted by configuration
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See pricing details

Inviting Members​

  1. Go to Workspace Settings
  2. Open Invite to Team

Options:

  • Invite by Link β€” Create a shareable link with expiration: 1, 7, 30 days, or Permanent

  • Invite from Contacts β€” Select users from your address book. They'll receive an email invitation.

Workspace Settings​

Click next to the workspace name to open settings.

Workspace settings are now collected in one window with sidebar navigation and search. It includes sections for general settings, notifications, public links, channels, folders, chats, members and invites.

General Settings​

Owners and Administrators can:

  • Change workspace name and description
  • Set or change the workspace logo
  • Enable/disable call recording by default
  • Allow participants to control recording during calls
  • Manage public link creation for:
    • Messages
    • Call recordings
    • Participant invitations
    • Guest invitations
note

Even with public links disabled, members can still invite users by email and share content by forwarding.

Control and manage public links created by workspace members.

note

Not available on the FREE plan.

Per the role model:

  • Owners/Administrators β€” Manage all public links in the workspace
  • Members β€” Manage only their own links

Link categories:

  • Messages β€” Link, message content, author, date, channel
  • Call Recordings β€” Link, recording, author, date, channel
  • Links
  • Recurring Calls
  • Call Rooms
  • Invitations β€” Link, type, author, date
  • Guest Invitations

Quick actions on each link:

  • Deactivate
  • Copy (or from context menu)
  • Go to source message

Using the context menu:

  1. Select a link category
  2. Right-click a link
  3. Choose an action

Inviting Participants and Guests​

In Invite to Team and Invite Guests, you can:

  • Create invitation links (if enabled by workspace settings)
  • Invite by email
note

When inviting guests, select which channel they'll join. Guests can only communicate with members of that channel.

Managing Members​

All members can view the participant list in Participants.

Administrators can also:

  • Remove members:

    1. Select the member and click
    2. Confirm with Remove Participant

  • Change roles:

    1. Select the member and click
    2. Choose a role and click Change Role

Workspace Notification Settings​

Workspace notification settings let you quickly decide which events should notify you across the whole workspace.

To open them:

  1. Right-click the workspace icon in the sidebar.
  2. Select Notification Settings.

In this window you can:

  • choose which events trigger notifications:
    • new messages
    • reactions to your messages
    • personal mentions
    • @channel and @here mentions
    • incoming calls
  • mute notifications for the entire workspace
  • mute notifications for a period: 1 hour, 8 hours, 24 hours, 1 week, or until you turn them back on manually
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YuChat plays sounds only for allowed events. If a specific channel is not configured to notify about all messages, you will not hear a sound for every new message there.

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For a specific channel, you can fine-tune the rules in Notification Settings.

Leaving a Workspace​

  1. Click next to the workspace name
  2. Select Leave <Name>
  3. Click Leave
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You can only rejoin by invitation.

Managing Content​

View and manage folders, channels, bot chats, and archived channels from the Channels and Chats panel in Quick Actions.

  • Folders β€” Edit or delete folders
Folder Settings
Right-click a folder to access settings

  • Chats β€” Bot chats (or personal chats in Contacts)

    tip

    Shortcut: Ctrl / ⌘ + Shift + E

  • Channels β€” All channels with search

    tip

    Shortcut: Ctrl / ⌘ + Shift + L

  • Archived Channels β€” View or restore archived channels

    • View: Open an archived channel
      yuchat-archive-channel-open
    • Restore: Owners and Administrators can restore archived channels
      yuchat-archive-channel-unarchive
note

Owners and Administrators see all archived channels but can only view those they participated in.

Downloads​

Context

The downloads manager is part of the main workspace elements at the top of the app interface.

The downloads manager tracks and manages files you've downloaded in the desktop app.

Open it in two ways:

  • Via Application Menu β†’ Navigation β†’ Downloads
  • Via in the top-right corner of the main app window

Right-click any file for these actions:

  • View the list of downloaded files
  • Open the file
  • Open the containing folder
  • Remove the file from the list
tip

The same actions appear on hover when Show context menu on hover is enabled in settings.

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